Important Information for individuals with food allergies and concerns

At Sweet Cow, we want all our guests to have a safe and enjoyable experience.  At any time, our ingredients, recipes, and preparation can change, potentially impacting food concerns or allergen risk of a flavor or menu item.  Therefore, we want to remind you to review our allergen & food concern information every time you visit.

There are risks involved in enjoying our offerings for those with food allergies and concerns.

Food allergies, intolerances, immune reactions and food concerns are serious & our customers should be fully informed about the limitations at Sweet Cow.

 All of our offerings are made in the same facility, using the same equipment, and are stored in close proximity to known food allergens.   

There is a chance of cross-contact with your food.  

There is risk. 

Customers could be exposed to Big 8 allergens regardless of any specific flavor, or menu item ordered.  We have peanuts, tree nuts, soy, milk, eggs, and wheat/gluten in our shop.  Additionally, some ingredients we use may have been processed in a facility that handles allergens not present in the ingredient itself. Thus, there is a risk that trace amounts of any Big 8 allergen may be present in our offerings. Moreover, since we offer a wide variety of unique flavors, not all ingredients are listed in our menu descriptions.

The definition of ‘vegan’ at Sweet Cow includes menu items that contain no animal ingredients or by-products, have not been tested on animals, and do not use animal ingredients or by-products in the manufacturing process. However, we do have animal-based ingredients in our shops, which poses a potential risk of cross-contact with non-vegan flavors or ingredients.

We assume that our customers do not have any allergies or specific dietary needs unless informed otherwise.  If you decide that you are comfortable with the level of risk that exists in our offerings, we can provide the following:

  1. Use of a clean sanitized scoop.

  2. Ice cream served from a lidded bucket from one of the *designated available flavors being stored separately from other open buckets.  It is the customer’s responsibility to choose a flavor (from the designated list) that does not contain the allergen they are looking to avoid.

  3. Rainbow sprinkles stored in a separate lidded container with a reduced risk of cross-contact.

**Please note: Toppings, cones, shakes, sammies and cakes introduce additional risk of cross-contact. 

Unfortunately we cannot guarantee a risk-free experience for customers with allergies, intolerances, immune reactions and food concerns.  We understand that it is important that your order always aligns with your dietery needs and we encourage you to stay informed of any changed or new allergen risks by reviewing the most current allergen statement at every visit. 

We kindly ask you to carefully consider these risks as you decide whether our ice cream and other menu items are safe for you to enjoy. 

*Shop Designated Flavors stored separately from open buckets: Super Delicious Vanilla,  Cookies and Cream,  Chocolate Chip Cookie Dough, Mint Chocolate Chip, Milk Chocolate, Strawberry.

Click here to see the flavors we are scooping in your local shop. Once you pick your shop, you can click on any flavor to read the description and see the Big 8 allergen information!