Terms & Privacy

Welcome to Sweet Cow! 

This comprehensive Terms of Service and Privacy Policy ("Terms") outline the guidelines and practices for using our website, mobile applications, and other services provided by Sweet Cow Ice Cream. ("Sweet Cow," "we," or "us"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

Information Collection: We do not engage in any sneaky business with your personal information. We don't sell it or trade it.

When you visit our website, we may collect personal information such as your name, address, email, phone number, or any other details that can identify you online or offline. We collect this information directly from you, through cookies and tracking technologies, or from our trusted business partners. We also collect non-identifying information about your internet connection, ice cream preferences, and website usage. This information remains anonymous and is used to serve you better.

We may collect various types of information, including:

  • Information provided during a purchase.

  • Correspondence records, including email addresses.

  • Transaction details and order fulfillment information.

  • Search queries on our website.

  • Requests for digital receipts or transaction records.

  • Information submitted for potential employment with Sweet Cow.

Cookie Jar: We treasure the cookies in our ice cream sandwiches, and we treasure our digital cookies too! These small text files reside on your device, enhancing your future visits. Cookies remember your preferences and provide you with the best ice cream experience. Rest assured, these cookies won't make you gain any weight!

Secret Recipe: We take data security seriously. Your personal information is securely stored, and we treat sensitive details, like payment information, with the utmost care. We use this information only to fulfill your ice cream desires and ensure it remains confidential and protected. While we may provide links to other websites, we cannot protect you beyond our sweet realm. Please review the privacy policies of those linked sites to ensure they prioritize privacy as we do.

Moo Business: In the event of certain business transactions, including mergers, acquisitions, asset sales, bankruptcy, or other similar activities, your personal information and any other collected data may be considered a business asset and disclosed or transferred to a third party. This disclosure or transfer may occur during the transaction process or as part of due diligence. We want to assure you that we take your privacy seriously, even in such circumstances. Any third party acquiring Sweet Cow may continue to use your personal information in accordance with this Privacy Policy. By using our services, you acknowledge and accept that such disclosures and transfers of your information may happen.

At Sweet Cow, we want to provide you with convenient payment options. To process payments made through our services, we utilize a trusted third-party payment service. When you choose to make a payment through our services, your personal information will be collected by the third-party payment service and not by us. Therefore, the handling of your information will be governed by the privacy policy and terms of use of the third party, rather than our own. Rest assured that we have carefully selected and partnered with a reliable payment service to ensure the security and privacy of your information during payment processing.

Intellectual Property: Sweet Cow retains all ownership rights, title, and interest in our services, including all intellectual property rights. You may not use our trademarks, logos, or any other proprietary information without our prior written consent. By submitting any content to our services, including reviews, comments, or other materials ("User Content"), you grant Sweet Cow a non-exclusive, worldwide, royalty-free, and perpetual license to use, reproduce, modify, adapt, publish, translate, distribute, and display the User Content in connection with our services. You represent and warrant that you have all necessary rights to grant this license and that the User Content does not infringe upon any third-party rights.

Disclaimer & Limitation of Liability: Our services are provided on an "as is" and "as available" basis. We do not make any warranties or representations regarding the accuracy, reliability, or completeness of the information provided. Your use of our services is at your own risk. Limitation of Liability: Sweet Cow and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of our services or any content therein. This includes but is not limited to damages for loss of profits, data, or other intangible losses.

Modification and Termination: We reserve the right to modify or terminate our services, or any portion thereof, at any time without prior notice. We may also update these Terms from time to time, and the updated Terms will be effective upon posting. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Sweet Cow is located. Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration, unless otherwise agreed upon by both parties.

Your Trust Matters: If you have any questions or concerns about our privacy practices or terms of service, please reach out to our team. We're here to make your experience as satisfying as the last lick of a Cookies and Cream ice cream cone.

The Sweet Cow team

Contact Your Local Shop

We look forward to hearing from you!

Highlands

3475 West 32nd Ave

(303) 477-3269

Longmont

600 Longs Peak Ave

(720) 600-6013

Louisville

637 Front Street

(303) 666-4269

Platt Park

1882 South Pearl St

(720) 479-8838

South Boulder

669 South Broadway

(303) 494-4269